When you’re selling a home in Ottawa, reviewing and negotiating offers well means looking past the headline price to the conditions, the deposit, the closing date, and the strength of the buyer’s financing. The best offer is the one most likely to actually close on the best overall terms — not always the highest number on the page. A slightly lower offer that’s firm and well-financed can be worth far more than a higher one loaded with conditions that might collapse.
This guide covers how to read an offer, your options for responding, and how to negotiate from a position of strength — with links to detailed guides on each specific situation you might face.
Everything about handling offers — what happens after you accept an offer, conditional vs firm offers, how the deposit works, how to respond to a lowball offer, what a bully offer is, how to make a counter-offer, how to read a real estate offer, how to get multiple offers, and whether to accept the first offer.
Related guides: does a failed home inspection kill a sale?.
The instinct when offers come in is to sort by price and pick the top one. That’s how sellers get burned. Price is the most visible term, but it’s one of several that determine what you actually walk away with and whether the deal closes at all.
Two offers at the same price can be worth very different amounts once you account for the conditions attached, the deposit backing them, the closing date, and how solid the buyer’s financing is. Learning to read the whole offer — not just the number — is the single most valuable skill in selling, and it’s where a good agent earns their keep.
Every offer is a package of terms. The ones that matter most:
Price is what the buyer offers to pay, and it’s important — but it’s the starting point, not the whole story.
Conditions are the escape hatches: financing, home inspection, sale of the buyer’s home, status certificate review on a condo. Each condition is a way the buyer can walk away, so more conditions mean more risk the deal doesn’t close. A firm offer with no conditions carries the most certainty.
The deposit is the buyer’s money at stake, and it signals both commitment and financial capacity. A larger deposit generally means a more serious, more capable buyer.
The closing date matters for your own plans — especially if you’re coordinating a purchase — and a buyer flexible on timing can be worth accommodating.
Inclusions and other terms (appliances, fixtures, chattels) round out the package and can quietly add or subtract value.
For any offer, you have three moves. You can accept it as written, creating a binding agreement. You can reject it outright, though a simple rejection ends the conversation. Or you can counter, proposing changed terms — usually price, but also conditions, deposit, closing, or inclusions — which keeps the negotiation alive and is the most common path.
Countering is where deals get shaped, and there’s a detailed guide on how to make a counter-offer that moves a deal forward rather than scaring a buyer off. The right response depends on the offer, your market position, and whether other buyers are in play. Provincial rules on the agreement of purchase and sale and why you need a lawyer for the transaction are outlined by the Government of Ontario, and a registered agent guides the whole process within the professional standards set by the Real Estate Council of Ontario.
An offer is only as good as the buyer’s ability to close it. A high price from a buyer whose financing is shaky is worth less than a solid price from a fully pre-approved buyer. Signals of financing strength include a substantial deposit, a pre-approval rather than a vague pre-qualification, and few or no financing conditions.
Buyer borrowing capacity is shaped by the mortgage stress test and qualification rules explained by the Financial Consumer Agency of Canada, and by where rates sit through the Bank of Canada‘s decisions. Understanding a buyer’s financial footing — something a good agent probes during negotiation — helps you weigh which offer is genuinely the strongest, not just the highest.
How you negotiate depends heavily on whether you’re weighing a single offer or several at once. A single offer is a one-on-one negotiation where your leverage comes from your home’s appeal and the buyer’s level of interest. Multiple offers change everything, giving you leverage to improve terms — though multiple-offer situations have their own rules and etiquette, and even in a hot market the highest bid isn’t automatically the one to take.
There’s also the question of the early offer: whether you should accept the first offer that comes in, sometimes before other buyers have seen the home, is a genuine strategic decision with arguments on both sides. And in some cases a buyer will try to jump the queue with a pre-emptive “bully” offer before your set offer date — a specific situation with its own detailed guide.
Conditions deserve special attention because they’re where certainty lives or dies. The difference between a conditional offer and a firm one is one of the most important distinctions in any negotiation — a firm offer is a binding commitment, while a conditional offer can still fall through if a condition isn’t met. There’s a full guide on conditional versus firm offers, because getting this right shapes how you weigh competing offers.
The general principle: fewer conditions mean more certainty, so an offer’s conditions should be weighed alongside its price. A higher conditional offer and a lower firm offer are genuinely different products, and the right choice depends on your risk tolerance and timeline.
The deposit isn’t just a formality — it’s the buyer’s skin in the game and part of your protection if a firm deal falls apart. A larger deposit signals a committed, capable buyer and gives you more security. How the deposit works, when it’s paid, where it’s held, and what happens to it if a deal collapses are covered in a dedicated guide, because sellers often misunderstand this piece.
A few mistakes recur. Chasing the highest price while ignoring weak financing or heavy conditions. Reacting emotionally to a low offer instead of countering strategically — there’s a specific guide on how to respond to a lowball offer without killing the deal. Being inflexible on minor terms and losing a strong buyer over something small. Revealing too much about your motivation or timeline, which weakens your leverage. And accepting or rejecting without understanding every term in the offer, which is why knowing how to read a real estate offer line by line matters.
Good negotiation is calm, informed, and strategic — the opposite of emotional. Demand across Ottawa, reflected in Ottawa Real Estate Board activity and the comparison points buyers draw from REALTOR.ca, means a well-presented home usually attracts serious buyers; the job is to convert that interest into the strongest possible terms.
How offers reach you depends on the market and your strategy. In a balanced or slower market, offers often trickle in one at a time as buyers view the home, and you negotiate each as it comes. In a hot segment, you might set an offer date — a specific day when all offers are reviewed together — to encourage competition. Which approach serves you best depends on demand for your home and neighbourhood, and national market context from the Canadian Real Estate Association alongside local trends helps read that.
Market conditions shift with the broader economy and housing data tracked by Statistics Canada, so the right offer strategy this month may differ from last year’s. The mistake is applying a hot-market tactic like a firm offer date in a market that no longer supports it, or leaving competition on the table in one that does. Matching the approach to current conditions is part of getting the strongest terms.
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Joe Ireland7 days agoTrustindex verifies that the original source of the review is Google.
Jason helped me buy my first home. He was extremely responsive and available from our very first call, and assisted with booking multiple viewings across Ottawa. He was punctual to every viewing and honest with his feedback with the homes we saw, and when it came time to go from viewing to buying, he had an impressive array of contacts from brokers to inspectors to lawyers, all with excellent reviews and who were great to work with in their own right. As a first-time home buyer, his responsiveness and patience with many questions were extremely reassuring and really streamlined the process, and I signed an offer on my home within just 2 weeks of meeting him. I would strongly recommend Jason to anyone buying a home in Ottawa, especially to those who are strangers to the process like I was. Thank you again, Jason!Posted on Google![]()
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We had a wonderful experience working with our realtor - Jason Polonski. He is a professional, knowledgeable, responsive, and truly attentive to our needs. Jason guided us through every step of the process, answered all of our questions. My family are very grateful for his work and would absolutely recommend him to anyone looking for a reliable and trustworthy realtor in Ottawa and around !Posted on Google![]()
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First time home seller. Every process of the journey was explained and laid out perfectly.. Very highly recommended.. thank you Jason..Posted on Google![]()
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Jason is very knowledgeable realtor in Kanata. He’s been always good beyond to help his clients. We had a place experience buying a house in Kanata. I highly recommend him.Posted on Google![]()
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Working with Jason on the sale of my property was genuinely one of the smoothest professional experiences I've had. He was responsive at every step, patient with every question (and I had many), and he clearly knew the local market inside and out. My sale wasn't a simple one — there was a tenant, a rental water heater, a plumber to coordinate, and plenty of complications that made this a genuinely difficult case. Jason handled all of it with calm, practical advice and always got back to me quickly, often with a solution before I even finished asking about the problem. What stood out most was his honesty. He didn't push, he didn't overpromise, and every recommendation he made turned out to be exactly right. I felt like I had a professional in my corner from day one. If you're looking for a realtor who is knowledgeable, responsive, and genuinely trustworthy, I can't recommend Jason highly enough. Thank you, Jason — much appreciated!Posted on Google![]()
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Outstanding Experience with Jason Polonski! Last May, my wife and I sold our home in Stittsville with Jason Polonski, and we couldn't be happier with our decision. Jason made the entire process remarkably smooth and stress-free. From day one, Jason stood out for his exceptional communication. He was always prompt and available to answer our queries—often within minutes—no matter the time of day. Whenever we had questions regarding paperwork, listing strategies, or handling property details, he addressed every concern with a truly genuine, human touch. What impressed us most was how proactive and reassuring he was at every step. When we had to coordinate the buyout of our water heater rental, Jason handled the reimbursement seamlessly, reassuring us with, "We should have a smooth sale now. :)"—and it truly was! Even post-closing, when we needed to arrange delivery for mailbox keys or track down final funds from head office, Jason stayed on top of every detail, putting a rush on things and constantly keeping us updated. Jason is a dedicated, attentive, and highly professional realtor who genuinely cares about his clients. It has been an absolute pleasure working with him, and we highly recommend Jason Polonski to anyone looking to buy or sell a home in the Ottawa region.Posted on Google![]()
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I highly recommend Jason Polonski, a realtor in Kanata, Ottawa. He truly went above and beyond for me. During a long weekend, he called me and, within just two hours, had an offer to purchase prepared and sent so I could secure the home I had found and fallen in love with. Jason was professional, efficient, knowledgeable, and incredibly pleasant to work with. His rates are very reasonable, and his dedication to his clients is outstanding. If you’re looking for fast, reliable, and friendly service, I would absolutely recommend contacting him.❤️Posted on Google![]()
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Buying our first home was a huge milestone for us, and we genuinely couldn't have asked for a better person to guide us through it than Jason. From day one, he made the entire process feel so much less overwhelming. What could have been a stressful experience was instead exciting, enjoyable, and honestly a lot of fun. He has a great sense of humour and a way of keeping things light when needed, while still being incredibly thorough and professional. One of the things we appreciated most was how much he genuinely cared about finding us the right home. He wasn't just trying to help us buy a house, he wanted to make sure we were making a good decision. He took the time to point out things we never would have noticed ourselves, shared insights about the homes we viewed, and was always looking out for potential issues that could become headaches down the road. It was obvious that he wanted us to end up somewhere we'd be truly happy, not just somewhere that checked a box. He also listened. Every preference, every must-have, every little detail we mentioned along the way was remembered and taken into consideration. We never felt pressured, rushed, or like we were compromising on what mattered to us. On top of that, he was incredibly responsive and always on the ball. Whether it was answering a last-minute question, booking a showing, or helping us navigate the next step, he was always there when we needed him. We felt supported every step of the way, and that's not something we'll forget. If you're looking for a realtor who is knowledgeable, honest, hardworking, and genuinely invested in his clients, we can't recommend Jason enough. We are so grateful for everything he did to help us find our home.
This stage is where representation matters most, because it’s where your money is won or lost. My approach is to evaluate every offer as a complete package — price, conditions, deposit, closing, financing strength — and advise you on which is genuinely strongest, not just highest. Where a counter is warranted, I structure it to improve your position while keeping a serious buyer engaged, and I keep the negotiation factual and unemotional so decisions are made on evidence, not pressure.
My Bachelor of Commerce from Concordia University, a double major in Marketing and Finance, is directly relevant here: weighing offers is a financial analysis, and reading a buyer’s financing strength is exactly the kind of judgment that training supports. General guidance on the buying and selling process from CMHC reinforces the same message — the terms around the price are as important as the price itself.
Jason Polonski is a full-time Ottawa REALTOR® with Right at Home Realty who guides sellers through offer review and negotiation seven days a week across Kanata, Stittsville, Barrhaven, Manotick, and the wider west end. His Bachelor of Commerce with a double major in Marketing and Finance grounds every offer evaluation in real financial analysis, and his construction and electrical trades background means he can also weigh the condition-related terms that come up when a buyer’s inspection feeds back into a negotiation.
Drawing on work with hundreds of Ottawa buyers and sellers, Jason helps sellers see past the headline price to the offer most likely to close at the best net terms. If you’re weighing offers on your home, that clear-eyed second read is exactly what protects your result.
Related guides: selling your house in Ottawa · what happens after you accept an offer · conditional vs firm offers · how the deposit works · how to respond to a lowball offer · a pre-emptive (bully) offer · how to make a counter-offer · how to read a real estate offer · whether to accept the first offer · how to get multiple offers · about Jason Polonski · his Google reviews
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Not necessarily. The best offer is the one most likely to close on the best overall terms, weighing price against conditions, deposit, closing date, and the buyer’s financing strength. A firm, well-financed offer can beat a higher one loaded with conditions.
Three: accept it as written, reject it, or counter with changed terms. Countering is the most common, since it keeps the negotiation alive and lets you improve the price, conditions, deposit, closing, or inclusions.
A firm offer is a binding commitment with no escape hatches; a conditional offer can still fall through if a condition — like financing or inspection — isn’t met. Fewer conditions mean more certainty, so conditions should be weighed alongside price.
The deposit is the buyer’s money at stake, signalling commitment and financial capacity and providing some protection if a firm deal collapses. A larger deposit generally indicates a more serious, more capable buyer.
Look for financing strength: a substantial deposit, a genuine pre-approval rather than a vague pre-qualification, and few or no financing conditions. A high price from a shaky buyer is worth less than a solid price from a well-qualified one.
You don’t have to accept it, but rejecting outright ends the conversation. Countering strategically often turns a low opening offer into a workable deal, so an emotional rejection can cost you a sale that was there to be made.