The most important questions to ask when selling a house in Ottawa cover six areas: how a REALTOR® will price and market the home, what preparation is actually worth doing, how offers will be evaluated, what the sale will really cost, how timing affects the plan, and what’s being committed to in the listing agreement. Asking the right questions upfront — of an agent, a lawyer, and of the seller’s own situation — prevents most of the surprises that derail a sale later. This guide organizes those questions by topic, with what a good answer should sound like.
Sellers who come prepared with the right questions get better answers and a clearer plan. Jason Polonski welcomes tough questions from every seller and answers them with real, local data rather than a generic pitch. To ask about a specific home, call or text Jason at (613) 601-9333 or request a free home evaluation.
The agent chosen affects pricing accuracy, marketing reach, and negotiation outcomes, so it’s worth more than a five-minute conversation.
| Ask | Why it matters |
|---|---|
| How many homes have you sold in this specific neighbourhood recently? | Local, recent experience beats general volume |
| How will you arrive at my list price? | A real answer references comparable sales, not a guess |
| What exactly does your marketing plan include? | MLS® exposure alone isn’t a marketing plan |
| What’s your commission structure, and is it negotiable? | Confirms cost and whether there’s room to discuss it |
| Can I see your recent results — days on market, list-to-sale ratio? | Track record matters more than promises |
The Real Estate Council of Ontario sets the professional standards every licensed REALTOR® in the province must meet, which is a useful baseline when comparing agents.
Pricing questions matter more than almost any other category, since price affects everything downstream.
Ask for a comparative market analysis, not just a number — and ask what specific comparable sales it’s based on. Ask how the price accounts for the home’s condition, upgrades, and any drawbacks compared to those comps. Ask what happens if the home doesn’t get an offer at the current price within the first few weeks. The full explanation of how this analysis works is in comparative market analysis (CMA), and what’s my home worth in Ottawa covers the broader valuation picture. Current Ottawa Real Estate Board and Canadian Real Estate Association statistics are worth asking an agent to reference directly, rather than taking pricing on faith.
Not every repair or upgrade is worth doing before a sale, so it’s worth asking pointed questions rather than assuming more is always better.
Ask which specific repairs or updates are likely to pay back their cost, and which are better left alone — see the best return on renovations in Ottawa for the underlying framework. Ask whether professional staging is recommended for this specific home, and why. Ask what exterior work matters most before listing photos are taken — how to maximize curb appeal covers this in depth. Ask what to expect from the real estate photography process and how much lead time it needs.
A seller should know exactly how a home will be marketed and what to expect once it’s live.
Ask where the listing will actually appear — beyond MLS® and REALTOR.ca, what social, paid, or targeted marketing is included. Ask how showing feedback will be communicated and how often. Ask how buyer pre-approval is verified before a showing is booked, and how the agent plans to generate competing interest — the strategy for that is covered in how to get multiple offers on a home.
An offer is more than a number, and the right questions surface what actually matters in it.
Ask how the deposit amount, closing date, and conditions compare to a typical offer in the current market. Ask what happens if there are multiple offers, and how those will be presented and compared — the Trust in Real Estate Services Act governs how multiple offers must be handled in Ontario. Ask what happens if the buyer’s financing or inspection condition isn’t satisfied. The full framework for evaluating an offer is on should you accept the first offer.
These questions are easy to skip and expensive to skip.
Ask for a full breakdown of expected costs — commission, legal fees, a possible mortgage discharge fee, and moving costs — well before an offer is accepted; the cost of selling a home in Ottawa covers each of these.
Ask whether the sale will trigger capital gains tax, which depends on whether the home is a principal residence — the Canada Revenue Agency’s principal residence exemption explains the general rule, though a tax professional should confirm the specifics. Ask what needs to be disclosed to a buyer, and when — the Law Society of Ontario can help find a real estate lawyer, and what to disclose when selling a home in Ottawa covers the specifics. If there’s an existing mortgage, ask the lender directly about discharge fees or prepayment penalties — the Financial Consumer Agency of Canada explains how these are typically calculated.
Timing questions prevent the most stressful scenario in real estate: owning two homes, or none.
Ask whether it makes more sense to sell first or buy first given current market conditions and personal finances. Ask what bridge financing or extended closing options exist if the timing doesn’t line up perfectly. Ask how the current season affects the plan — see downsizing in Ottawa for how this plays out for right-sizing moves specifically.
The listing agreement is a binding contract, and it deserves a careful read and a few direct questions before signing.
Ask exactly how long the agreement lasts and what happens if the home doesn’t sell in that window. Ask what the cancellation terms are if the relationship isn’t working. Ask what’s included in the commission and whether it’s clearly stated. Ask what a seller is responsible for under the agreement — maintaining the home’s condition, providing accurate information, and disclosing known defects. The Ontario Real Estate Association publishes background on the standard forms used for listing agreements across the province.
One of the most important questions is about the fee itself — our guide on how to negotiate realtor commission in Ontario covers exactly what to ask and confirm.
| Category | Ask about | Go deeper |
|---|---|---|
| Choosing an agent | Local experience, pricing approach, marketing plan | Home sellers tips |
| Pricing | Comparable sales behind the number | What’s my home worth |
| Preparation | Which repairs and staging actually pay off | Best return on renovations |
| Offers | Deposit, conditions, and closing date — not just price | Should you accept the first offer |
| Costs | Commission, legal fees, and tax exposure | Cost of selling |
| Listing agreement | Term length, cancellation |
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Marina20 days agoTrustindex verifies that the original source of the review is Google.
We had a wonderful experience working with our realtor - Jason Polonski. He is a professional, knowledgeable, responsive, and truly attentive to our needs. Jason guided us through every step of the process, answered all of our questions. My family are very grateful for his work and would absolutely recommend him to anyone looking for a reliable and trustworthy realtor in Ottawa and around !Posted on Google![]()
Vatrul “Vatrul”24 days agoTrustindex verifies that the original source of the review is Google.
First time home seller. Every process of the journey was explained and laid out perfectly.. Very highly recommended.. thank you Jason..Posted on Google![]()
Olga V.25 days agoTrustindex verifies that the original source of the review is Google.
Jason is very knowledgeable realtor in Kanata. He’s been always good beyond to help his clients. We had a place experience buying a house in Kanata. I highly recommend him.Posted on Google![]()
Yuri Tsouker32 days agoTrustindex verifies that the original source of the review is Google.
Working with Jason on the sale of my property was genuinely one of the smoothest professional experiences I've had. He was responsive at every step, patient with every question (and I had many), and he clearly knew the local market inside and out. My sale wasn't a simple one — there was a tenant, a rental water heater, a plumber to coordinate, and plenty of complications that made this a genuinely difficult case. Jason handled all of it with calm, practical advice and always got back to me quickly, often with a solution before I even finished asking about the problem. What stood out most was his honesty. He didn't push, he didn't overpromise, and every recommendation he made turned out to be exactly right. I felt like I had a professional in my corner from day one. If you're looking for a realtor who is knowledgeable, responsive, and genuinely trustworthy, I can't recommend Jason highly enough. Thank you, Jason — much appreciated!Posted on Google![]()
Denis Pepin56 days agoTrustindex verifies that the original source of the review is Google.
Outstanding Experience with Jason Polonski! Last May, my wife and I sold our home in Stittsville with Jason Polonski, and we couldn't be happier with our decision. Jason made the entire process remarkably smooth and stress-free. From day one, Jason stood out for his exceptional communication. He was always prompt and available to answer our queries—often within minutes—no matter the time of day. Whenever we had questions regarding paperwork, listing strategies, or handling property details, he addressed every concern with a truly genuine, human touch. What impressed us most was how proactive and reassuring he was at every step. When we had to coordinate the buyout of our water heater rental, Jason handled the reimbursement seamlessly, reassuring us with, "We should have a smooth sale now. :)"—and it truly was! Even post-closing, when we needed to arrange delivery for mailbox keys or track down final funds from head office, Jason stayed on top of every detail, putting a rush on things and constantly keeping us updated. Jason is a dedicated, attentive, and highly professional realtor who genuinely cares about his clients. It has been an absolute pleasure working with him, and we highly recommend Jason Polonski to anyone looking to buy or sell a home in the Ottawa region.Posted on Google![]()
Tammy Puhakka65 days agoTrustindex verifies that the original source of the review is Google.
I highly recommend Jason Polonski, a realtor in Kanata, Ottawa. He truly went above and beyond for me. During a long weekend, he called me and, within just two hours, had an offer to purchase prepared and sent so I could secure the home I had found and fallen in love with. Jason was professional, efficient, knowledgeable, and incredibly pleasant to work with. His rates are very reasonable, and his dedication to his clients is outstanding. If you’re looking for fast, reliable, and friendly service, I would absolutely recommend contacting him.❤️Posted on Google![]()
Joe Melindy70 days agoTrustindex verifies that the original source of the review is Google.
Everything went smoothly. Jason is very good at what he does. Would highly recommend. Thanks Jason 😊Posted on Google![]()
Julianne Robert105 days agoTrustindex verifies that the original source of the review is Google.
Jason recently helped me and my family find a home and we were extremely happy with our experience. He did everything he could to secure us the best property, was always readily available and had a lot of knowledge on the house buying process. My family would highly recommend him.Posted on Google![]()
Shawnae Mutch107 days agoTrustindex verifies that the original source of the review is Google.
Buying our first home was a huge milestone for us, and we genuinely couldn't have asked for a better person to guide us through it than Jason. From day one, he made the entire process feel so much less overwhelming. What could have been a stressful experience was instead exciting, enjoyable, and honestly a lot of fun. He has a great sense of humour and a way of keeping things light when needed, while still being incredibly thorough and professional. One of the things we appreciated most was how much he genuinely cared about finding us the right home. He wasn't just trying to help us buy a house, he wanted to make sure we were making a good decision. He took the time to point out things we never would have noticed ourselves, shared insights about the homes we viewed, and was always looking out for potential issues that could become headaches down the road. It was obvious that he wanted us to end up somewhere we'd be truly happy, not just somewhere that checked a box. He also listened. Every preference, every must-have, every little detail we mentioned along the way was remembered and taken into consideration. We never felt pressured, rushed, or like we were compromising on what mattered to us. On top of that, he was incredibly responsive and always on the ball. Whether it was answering a last-minute question, booking a showing, or helping us navigate the next step, he was always there when we needed him. We felt supported every step of the way, and that's not something we'll forget. If you're looking for a realtor who is knowledgeable, honest, hardworking, and genuinely invested in his clients, we can't recommend Jason enough. We are so grateful for everything he did to help us find our home.Posted on Google![]()
Jeff Black115 days agoTrustindex verifies that the original source of the review is Google.
We had the absolute pleasure working with Jason for the Sale and Purchase of our new home. We are repeat clients of Jason and for good reason. Jason has always been Polite, Punctual, Detail Oriented and always put our best interests first and made the process easy and stress free. You will not find a better Realtor. Thank you again Jason, you are the best!
The right questions, asked early, are what separate a smooth sale from a stressful one — and Jason Polonski would rather answer every one of them upfront than have a seller find out the hard way. With 15+ years selling homes across Ottawa and the west end, a construction and electrical trades background that answers condition questions with real expertise, and recognition on the Best in Ottawa Top REALTOR® list seven years running, Jason gives sellers straight, data-backed answers from the first conversation.
His results and client reviews are on his Google Business Profile. To get answers for a specific home, call or text Jason at (613) 601-9333, request a free home evaluation, or explore the full guide to selling your house in Ottawa.
How they’ll arrive at the list price is the single most important question, since pricing affects everything that follows. A good agent answers with a comparative market analysis grounded in recent comparable sales, not a general estimate.
Yes. The commission structure should be discussed openly before signing a listing agreement, including what it covers and whether there’s room to negotiate. A transparent agent will explain this clearly without being asked twice.
Ask about the deposit amount, financing and inspection conditions, and the proposed closing date, not just the price. A high offer with weak conditions or an unrealistic closing date can be riskier than a slightly lower, cleaner one.
Yes. A real estate lawyer is required to close a sale in Ontario, and it’s worth asking about their fees, what documents they’ll need, and how they’ll handle mortgage discharge and tax adjustments well before closing day.
Ask for a full breakdown covering commission, legal fees, any mortgage discharge penalty, and moving costs, so there are no surprises at closing. It’s also worth asking whether the sale could trigger capital gains tax, which depends on whether the home is a principal residence.
Ask whether selling first or buying first makes more sense given current market conditions and personal finances, and what bridge financing or extended closing options exist if the timing doesn’t align. This is one of the most stressful parts of a move to get wrong, so it’s worth addressing early.