In most Ontario transactions, buyers do not pay real estate commission directly. The seller typically pays the total commission out of the sale proceeds, and that amount is shared with the buyer’s brokerage, so the buyer usually receives professional representation at no direct cost.
There are exceptions, and a written buyer representation agreement now discloses them upfront, so buyers know exactly where they stand before making an offer. Understanding how commission works removes a common source of confusion.
Jason Polonski is a full-time Ottawa and Kanata REALTOR® with Right at Home Realty who explains commission clearly and transparently. Buyers can reach him by phone at (613) 601-9333 or by email at polonskiottawa@gmail.com.
Real estate commission is a fee, calculated as a percentage of the sale price, that a seller agrees to pay their brokerage when listing a home. That total is then typically split between the listing brokerage and the brokerage representing the buyer.
Because the seller pays from the sale proceeds, the buyer usually pays nothing directly. Commission is not fixed by any authority and is fully negotiable between a seller and their brokerage.
This cooperative structure is what allows most buyers to work with an agent at no out-of-pocket cost, which is central to the value described in Jason’s guide to what a REALTOR® does for a buyer.
For the large majority of Ottawa purchases, the answer is no. The seller’s brokerage offers a share of the commission to the buyer’s brokerage, and the buyer pays nothing directly toward it.
This is the standard arrangement on most listings on Realtor.ca, which is why buyer representation is accessible to nearly everyone. The commission is effectively built into the transaction rather than billed to the buyer.
That said, buyers should still understand the exceptions, since a written agreement will spell out any situation where a cost could fall to them.
A few situations can leave a buyer responsible for some or all of their agent’s commission. Knowing them in advance prevents any surprise.
| Situation | Why a buyer might pay |
|---|---|
| For-sale-by-owner | No listing brokerage offering a share to the buyer’s side |
| New construction | Some builders do not offer a cooperating commission |
| Seller offers less | The seller’s offered amount is below the agreed rate |
In each case, the shortfall, if any, is set out in the buyer representation agreement before the buyer commits. A transparent agent discusses this openly at the outset rather than at closing.
The written buyer representation agreement is where the commission is spelled out. It states the commission the buyer’s brokerage will earn and clarifies whether the buyer is responsible for any difference if the seller’s side offers less.
This transparency protects the buyer. Real estate in Ontario is governed by the Trust in Real Estate Services Act and regulated by the Real Estate Council of Ontario, and before providing services, a brokerage must give the buyer the RECO Information Guide.
Reviewing the agreement carefully and asking questions ensures a buyer understands the commission arrangement before signing anything.
Real estate commission in Ontario is subject to 13% Harmonized Sales Tax. The tax applies to the commission itself, not to the purchase price of the home.
Because the seller usually pays the commission, the seller typically absorbs the HST as well. A buyer would only face HST on commission in the rare case where they are directly responsible for paying their agent.
The Canada Revenue Agency administers the HST, and a buyer’s lawyer confirms how any applicable taxes are handled at closing.
Commission is rarely a buyer’s cost, but other closing costs are. Buyers should budget roughly 1.5% to 4% of the price for expenses beyond the purchase itself.
These include the Ontario land transfer tax, with a refund of up to $4,000 for first-time buyers through the Government of Ontario, plus legal fees, title insurance, the home inspection and, for a down payment under 20%, mortgage default insurance from the Canada Mortgage and Housing Corporation. Jason’s guide on how much is needed for a down payment breaks down the full upfront cost.
Neutral guidance on these expenses is available from the Financial Consumer Agency of Canada.
New construction works differently. Many Ottawa builders offer a cooperating commission to a buyer’s agent, but some do not, so confirming the arrangement early matters.
One practical point catches buyers off guard: to have an agent represent them on a new build, the agent usually must register the buyer with the builder on the first visit to the sales centre. Visiting the model home alone first can forfeit that representation.
Jason registers his buyers properly and reviews builder contracts, which are written to favour the builder, so buyers have an advocate on a new-build purchase.
The best protection is a simple conversation. Buyers should ask a prospective agent how commission works, how it is usually covered, and whether they could ever be responsible for a shortfall.
A transparent agent answers these questions clearly and puts the terms in writing. Jason’s guide to choosing a buyer’s agent explains what else to look for, and members of the Ontario Real Estate Association and the Canadian Real Estate Association follow a code of ethics requiring transparency about compensation.
Understanding commission upfront means there are no surprises later, only a clear agreement both sides understand.
Jason approaches commission the way he approaches everything: with transparency and no pressure. He explains exactly how his brokerage is compensated, confirms that most buyers pay nothing directly, and flags any exception before it matters.
His hands-on background in construction and the electrical trades and a Bachelor of Commerce in Marketing and Finance mean buyers get both an expert advocate and a clear explanation of every cost. He treats his role as a move coordinator first, leading with honesty.
He has been recognized as Best in Ottawa Top REALTOR® for 2026, seven years running, along with Top Choice REALTOR® honours for Kanata and Stittsville. More is on the About Jason Polonski page, and current reviews are on his Google Business Profile.
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Yuri Tsouker5 days agoTrustindex verifies that the original source of the review is Google.
Working with Jason on the sale of my property was genuinely one of the smoothest professional experiences I've had. He was responsive at every step, patient with every question (and I had many), and he clearly knew the local market inside and out. My sale wasn't a simple one — there was a tenant, a rental water heater, a plumber to coordinate, and plenty of complications that made this a genuinely difficult case. Jason handled all of it with calm, practical advice and always got back to me quickly, often with a solution before I even finished asking about the problem. What stood out most was his honesty. He didn't push, he didn't overpromise, and every recommendation he made turned out to be exactly right. I felt like I had a professional in my corner from day one. If you're looking for a realtor who is knowledgeable, responsive, and genuinely trustworthy, I can't recommend Jason highly enough. Thank you, Jason — much appreciated!Posted on Google![]()
Denis Pepin29 days agoTrustindex verifies that the original source of the review is Google.
Outstanding Experience with Jason Polonski! Last May, my wife and I sold our home in Stittsville with Jason Polonski, and we couldn't be happier with our decision. Jason made the entire process remarkably smooth and stress-free. From day one, Jason stood out for his exceptional communication. He was always prompt and available to answer our queries—often within minutes—no matter the time of day. Whenever we had questions regarding paperwork, listing strategies, or handling property details, he addressed every concern with a truly genuine, human touch. What impressed us most was how proactive and reassuring he was at every step. When we had to coordinate the buyout of our water heater rental, Jason handled the reimbursement seamlessly, reassuring us with, "We should have a smooth sale now. :)"—and it truly was! Even post-closing, when we needed to arrange delivery for mailbox keys or track down final funds from head office, Jason stayed on top of every detail, putting a rush on things and constantly keeping us updated. Jason is a dedicated, attentive, and highly professional realtor who genuinely cares about his clients. It has been an absolute pleasure working with him, and we highly recommend Jason Polonski to anyone looking to buy or sell a home in the Ottawa region.Posted on Google![]()
Tammy Puhakka38 days agoTrustindex verifies that the original source of the review is Google.
I highly recommend Jason Polonski, a realtor in Kanata, Ottawa. He truly went above and beyond for me. During a long weekend, he called me and, within just two hours, had an offer to purchase prepared and sent so I could secure the home I had found and fallen in love with. Jason was professional, efficient, knowledgeable, and incredibly pleasant to work with. His rates are very reasonable, and his dedication to his clients is outstanding. If you’re looking for fast, reliable, and friendly service, I would absolutely recommend contacting him.❤️Posted on Google![]()
Joe Melindy43 days agoTrustindex verifies that the original source of the review is Google.
Everything went smoothly. Jason is very good at what he does. Would highly recommend. Thanks Jason 😊Posted on Google![]()
Julianne Robert78 days agoTrustindex verifies that the original source of the review is Google.
Jason recently helped me and my family find a home and we were extremely happy with our experience. He did everything he could to secure us the best property, was always readily available and had a lot of knowledge on the house buying process. My family would highly recommend him.Posted on Google![]()
Shawnae Mutch80 days agoTrustindex verifies that the original source of the review is Google.
Buying our first home was a huge milestone for us, and we genuinely couldn't have asked for a better person to guide us through it than Jason. From day one, he made the entire process feel so much less overwhelming. What could have been a stressful experience was instead exciting, enjoyable, and honestly a lot of fun. He has a great sense of humour and a way of keeping things light when needed, while still being incredibly thorough and professional. One of the things we appreciated most was how much he genuinely cared about finding us the right home. He wasn't just trying to help us buy a house, he wanted to make sure we were making a good decision. He took the time to point out things we never would have noticed ourselves, shared insights about the homes we viewed, and was always looking out for potential issues that could become headaches down the road. It was obvious that he wanted us to end up somewhere we'd be truly happy, not just somewhere that checked a box. He also listened. Every preference, every must-have, every little detail we mentioned along the way was remembered and taken into consideration. We never felt pressured, rushed, or like we were compromising on what mattered to us. On top of that, he was incredibly responsive and always on the ball. Whether it was answering a last-minute question, booking a showing, or helping us navigate the next step, he was always there when we needed him. We felt supported every step of the way, and that's not something we'll forget. If you're looking for a realtor who is knowledgeable, honest, hardworking, and genuinely invested in his clients, we can't recommend Jason enough. We are so grateful for everything he did to help us find our home.Posted on Google![]()
Jeff Black88 days agoTrustindex verifies that the original source of the review is Google.
We had the absolute pleasure working with Jason for the Sale and Purchase of our new home. We are repeat clients of Jason and for good reason. Jason has always been Polite, Punctual, Detail Oriented and always put our best interests first and made the process easy and stress free. You will not find a better Realtor. Thank you again Jason, you are the best!Posted on Google![]()
Stonewall Jackson91 days agoTrustindex verifies that the original source of the review is Google.
Jason Polonski was fantastic in helping us sell our family home. He’s professional, experienced, and driven by common sense, making the whole process smooth and stress-free. Highly recommend!Posted on Google![]()
Olga Chugunov91 days agoTrustindex verifies that the original source of the review is Google.
I had a great experience working with Jason Polonski to sell my house. He was highly professional and truly client-centered throughout the entire process. I especially appreciated his excellent communication and complete honesty. I will definitely be working with Jason again in the future.Posted on Google![]()
John Natynczyk95 days agoTrustindex verifies that the original source of the review is Google.
Great experience working with Jason, sold a property with him quickly and painlessly. Would highly recommend.
For most buyers, professional representation costs nothing directly, which makes the real question which agent to choose. Jason Polonski offers honest, transparent guidance from the first conversation.
A short, no-obligation conversation about goals, budget and timeline is the best place to begin. Buyers can reach Jason directly by phone at (613) 601-9333 or by email at polonskiottawa@gmail.com, or return to the full buying a house in Ottawa guide for more.
Answer
In most transactions, no. The seller typically pays the total commission from the sale proceeds, and it is shared with the buyer’s brokerage, so the buyer usually pays nothing directly. Any exception is disclosed in the buyer representation agreement.
A buyer might be responsible when buying a for-sale-by-owner property with no listing brokerage, a new build where the builder offers no cooperating commission, or when the seller offers less than the agreed rate. These are set out in the agreement upfront.
Yes, 13% HST applies to the commission itself, not to the home’s purchase price. Because the seller usually pays the commission, the seller typically absorbs the HST as well.
No. Commission is not set by any authority and is fully negotiable between a seller and their brokerage. It is calculated as a percentage of the sale price.
Arrangements vary by builder. Some offer a cooperating commission to a buyer’s agent, while others do not, so buyers should confirm the structure before proceeding with a new-build purchase.
Buyers reach out by phone at (613) 601-9333 or email at polonskiottawa@gmail.com. Jason begins with a no-obligation conversation and explains how commission works before anything is signed.